Frequently Asked Questions

Interbet is a South African betting company that was founded in 1999. It is the oldest and most trusted betting site in South Africa, and it offers a wide variety of betting options, including sports betting, casino games, and horse racing. Interbet is licensed by the Western Cape Gambling and Racing Board, and it is committed to providing its customers with a safe and secure betting environment.

• A variety of betting options: Interbet offers betting on a wide variety of sports, including football, rugby, cricket, tennis, and basketball. It also offers casino games, such as slots, blackjack, and roulette.
• Competitive odds: Interbet offers competitive odds on all of its betting markets. This means that you can get the best possible value for your bets.
• Easy to use interface: Interbet's website and mobile app are easy to use, even for beginners. You can easily find the betting markets that you are interested in, and you can place your bets quickly and easily.
• Secure and reliable: Interbet is committed to providing its customers with a safe and secure betting environment. Your personal and financial information is protected by the latest security technologies.

Yes, Interbet is a legal online betting site in South Africa. Interbet International (Pty) Ltd is Licensed by the Western Cape Gambling and Racing Board as both a bookmaker and a manufacturer. Interbet software is certified by the South African Bureau of Standards in terms of SABS 1718 part 4. Our registration number is 2000/011570/07 and license number is 10072213-022, this means that Interbet has met all of the requirements set by the Western Cape Gambling and Racing Board, and it is a safe and reputable betting site.

Yes, it is possible to win on Interbet. However, it is important to remember that gambling is a form of entertainment, and there is always the risk of losing money. There is no guaranteed way to win on Interbet, but there are some things you can do to increase your chances of winning:

• Do your research: Before you place a bet, make sure you understand the odds and the potential payouts. You should also research the teams or players involved in the event you are betting on.
• Bet within your means: Only bet money that you can afford to lose.
• Set limits: Decide how much money you are willing to spend on betting each week or month.
• Be patient: Don't expect to win every bet. There will be times when you lose.
• Have fun: Gambling should be fun. If you are not enjoying yourself, then you should stop betting.

• Click on the “Register” button on the top right of the website.
• Enter your personal details, including your name, surname, email address, mobile number.
• Create your username and password.
• Select your identification type and enter your I.D or Passport Number.
• Select your country of residence.
• Click on “Submit” to process your details to create your account.

To be paid any winnings, your Interbet account must be successfully FICA compliant. Please supply the following:

• RSA I.D or Passport
• Provide proof of Residence
• Provide latest Bank Statement
• The above documents can be sent to support@interbet.co.za with your registered ID or Passport number as the subject.

Interbet offers a variety of payment methods for depositing and withdrawing funds that are paid out within 24 hours. Here are the available payment methods for South African customers:

• EFT: You can deposit funds into your Interbet account using EFT. This is a secure and convenient way to deposit funds, and it is available to customers of all major South African banks.
• Credit card: You can deposit funds into your Interbet account using Visa or MasterCard. This is a convenient way to deposit funds, that reflect immediately to start paying for your bets.
• Voucher: You can purchase OTT Vouchers, 1Voucher, Easyload and Blu Vouchers from a participating retailer and use it to deposit funds into your Interbet account.
• Ozow and Ozow Capitec: You can deposit funds into your Interbet account using Ozow. This is a convenient way to deposit funds, that reflect immediately to start paying for your bets.
• Five West: Five West is a new payment method that allows you to make deposits into your Interbet account using cryptocurrencies. This option is only available to Interbet customers. To make a crypto payment using Five West, you will need to enter your Five West wallet address and confirm the payment. The payment will then be processed instantly.

• Create an account. You will need to create an account on Interbet before you can start betting. You can do this by visiting the Interbet website and clicking on the "Register" button.
• Deposit funds. You will need to deposit funds into your Interbet account before you can place a bet. You can do this using one of the payment methods that Interbet accepts.
• Select a market. Once you have deposited funds into your account, you can start selecting markets to bet on. Interbet offers a wide variety of betting markets, including sports betting, casino games, and horse racing.
• Choose a bet type. Once you have selected a market, you will need to choose a bet type. There are many different bet types available, such as win, place, and prop bets.
• Enter your stake. You will need to enter your stake, which is the amount of money you want to bet.
• Submit your bet. Once you have entered your stake, you can submit your bet. Your bet will then be placed.

Interbet has a variety of options to speak to a support agent.

• Call us on 021 465 7340 or 0861 150 160
• Email us at support@interbet.co.za
• Chat with us live, by clicking on the chat bubble in the bottom right corner of your screen.

Monday to Sunday and public holidays 06:30 – 23:00

• Click on the "Login" button, top right corner of the website
• Click “Forgotten Password”
• Enter either your registered Interbet account email address or mobile number
• Follow the instructions sent to you either via email or mobile SMS
• Alternatively, contact one of our customer support agents:
  • Email us support@interbet.co.za, with your username as the subject line
  • Call us: 021 465 7340 or 0861 150 160

• Withdrawing from your Interbet account is simple and winnings are paid out within 24 hours
• Ensure that your Interbet account is FICA complaint
• Send through your latest bank statement when registering your account
• Navigate to Account and click on Withdrawal and enter your banking details you made your deposit with
• Enter the amount you would like to withdraw and click “Withdraw”
• We will pay you within 24 hours, but it can take up to 48 hours for the money to reflect in your bank account. For cross-border payments funds may take up to 5 days to reflect in your account.

• From your very first real money bet, start earning loyalty points, based on the amount staked and lost. All you need is a registered Interbet account to be a part of our loyalty program.
• Once you start betting your loyalty level will update based on the amount you play.
• Once you have reached a new loyalty level maintain your status through maintenance points.

• Login to your Interbet account, click on “Loyalty” in the left side menu of the website.
• When you land on the loyalty page, you will see your current level, the amount of loyalty points earned and a “Redeem Loyalty Points” button that you can click and have points added to your account

• Loyalty points must be redeemed by a member within a period of 90 days from the date on which such loyalty points were awarded. All Loyalty Points earned but not redeemed within the 90 day period will be subject to automatic expiry.

• You can navigate to the “Loyalty” page and click on “Redeem Loyalty Points”.
• Or navigate to “Account” and click on “Redeem Loyalty Points’.
• Enter the number of points you would like to redeem, points can be redeemed in increments of 1000.

• The points redeemed are converted immediately once you have redeemed them

• Interbet has a variety of instant deposit methods, that are safe, secure and reflect to your account immediately:
  • Credit Card or Debit Card deposits (Master Card and Visa)
  • EFT deposit
  • Ozow and Ozow Capitec deposits
  • Crypto deposit
  • 1Voucher
  • OTT Voucher
  • Blu Voucher
  • Easyload Voucher

• Login to your Interbet account and click on “Account”
• Select “Deposits” from the account menu
• Select one of our instant deposit methods

• Yes, Interbet offers a variety of voucher deposits:
  • OTT Voucher
    
    Boxer Super Stores, Kazang, Builders Warehouse, Cambridge Food, Makro, Game, Rhino, Just Right Communications, Cellair, R&A Cellular, Caltex Fresh Stop, PAV Telecoms, GloCell and A2pay.
  • 1 Voucher
    
    LASH, PEP, Ackermans, Shoprite, Checkers, OK, Usave, House & Home and Dealz.
  • Easyload Voucher
    
    Local Spaza shops.
  • Blu Voucher
    
    Blu-approved outlets including Fresh Stop, Sasol, Total, Shell, Caltex, Global, Glocell, Clicks, Ticket Pro, Boxer, Spar and Kazang Connect.

• You are awarded a % bonus that is applied to your account automatically once your make a deposit

• Based on the percentage you are awarded, once you make a deposit during the promotion valid date range, we will automatically award your bonus to your account. If you receive a 100% matched deposit bonus and deposit R100, we will award your account with a bonus of R100, allowing you to now bet with R200.

• Should you feel, your gambling is taking a toll on your daily life, please view our responsible gambling page for more information Responsible Gambling

• Yes, Interbet has a fully responsive website, that is accessible directly from your mobile device.

• Yes, Interbet does have a mobile progressive web app, that can be installed and added to the home screen of your mobile device.

• When you navigate to Interbet on a mobile device, you will be prompted with and Install App bar at the bottom of the webite. Click on the “Install” button and accept to install. The app will download automatically and be added to your home screen.